• When will local governments receive 911 remittances?

    On the 12th business day of the month, not the 12th day of the month. Deposit dates are reflected on both the detailed reports and the aggregate report which is posted on our website. All service providers will be remitting to the Georgia Department of Revenue (DOR) on a monthly basis. Once that month is complete, the providers have 20 business days to remit and report to DOR. Following this, DOR has 10 business days of the following month to process and distribute fees.


    • April: Fees are charged by service providers
    • May: Fees are collected by service providers and remitted to DOR
    • June: Funds are distributed to local jurisdictions
  • Are there prepaid detailed reports?

    No, prepaid wireless charges are collected at the point of sale by the Georgia Department of Revenue (DOR). Prepaid fees are collected statewide and are remitted to each local jurisdiction that operates a 911 center based on their population.

  • Will line counts be included on the non-prepaid detailed reports?

    No, not at this time.

  • What do NPC and PWF stand for in the deposit statements from DOR?
    • NPC= Non-Prepaid Charge
    • PWF= Prepaid Wireless Fee
  • Will landlines or wireless fees be on separate reports?

    No, wireline, wireless, and VOIP are all included on the non-prepaid report.

  • Are the fees the same?

    Yes, all 911 fees are $1.50 regardless of line type (wireline, wireless, VOIP, and prepaid wireless).

  • Are the detailed reports available on the website?

    No, detailed reports must be kept confidential and may not be publicly released pursuant to O.C.G.A. § 38-3-190(a) and (b). This includes, but is not limited to vendor identification and any distribution amounts attributed to that vendor. In order to receive these reports, each jurisdiction must sign a Non-Disclosure Agreement (NDA). Please email [email protected] for a copy of the NDA.

  • Why is there a difference in the 1% amounts for GECA and for the State?
    • Prepaid: Prepaid wireless charges are collected at the point of sale by DOR and remitted to each local jurisdiction that operations a 911 center based on their population. Jurisdictions must operate an E911 center to receive funds. Any money from non-eligible jurisdictions is sent to Treasury, thus making the State share appear larger than GECA’s.
    • Non-Prepaid: The State and GECA’s one percent amounts vary due to the calculation for revenue per taxpayer per jurisdiction. Vendor’s administrative compensation is taken off the top. This is what causes the rounding issue resulting in penny differences.
  • Why are taxpayer names missing? Why are new taxpayer names being added?

    Many service providers do business as (dba) a different company name. This is especially true when companies are bought out. Please direct your questions about specific providers to the Program Manager at [email protected].