HEARTS Georgia DCMP

HEARTS

Program Overview

The State of Georgia, through the Georgia Emergency Management and Homeland Security Agency (GEMA/HS), will implement a FEMA-approved Disaster Case Management Program (DCMP) to support survivors of Hurricane Helene. This federally funded program is designed to provide case management to households with disaster-related unmet needs in the aftermath of Hurricane Helene, which impacted 63 counties designated for FEMA Individual Assistance between September 24 and October 30, 2024.

DCMP establishes a partnership between disaster survivors and trained Disaster Case Managers (DCMs). DCMs serve as the primary point of contact for eligible households, helping them navigate the recovery process by coordinating access to available resources and services.

Program Objectives

DCMP aims to:

  • Identify and assess disaster-related unmet needs
  • Develop personalized recovery plans
  • Facilitate access to federal, state, local, and voluntary agency resources
  • Support long-term recovery efforts for impacted households

Services Provided  

Disaster Case Managers will assist eligible survivors with:

  • Navigating FEMA, insurance, and SBA processes
  • Applying for federal, state, and local assistance programs
  • Identifying and accessing housing, financial, and social services
  • Developing home repair or rebuilding plans
  • Creating and implementing a step-by-step recovery roadmap

Eligibility

To qualify for DCMP services, applicants must meet the following:

  • Reside or work in one of the 63 counties designated under the federal disaster declaration for Hurricane Helene
  • Have disaster-related unmet needs
  • Survivors do not need to be registered with FEMA to participate

Registration

If you’re seeking support for disaster-related unmet needs, we invite you to apply for the Disaster Case Management Program (DCMP). Please complete the form at the link below to begin the process and connect with a case manager who can help guide your recovery journey: https://heartsgeorgiadcmp.communityos.org/client-public-intake

For questions or assistance with registration, please contact GEMA/HS at [email protected]