Hurricane Helene

Major Disaster Declaration for Individual & Public Assistance

The Major Disaster Declaration for Hurricane Helene now covers Stephens and Wilkes counties for Individual Assistance. Public Assistance will cover Baldwin, Crisp and Paulding counties.

The following counties were previously approved for Individual Assistance following assessments: Appling, Atkinson, Bacon, Ben Hill, Berrien, Brantley, Brooks, Bryan, Bulloch, Burke, Butts, Camden, Candler, Charlton, Chatham, Clinch, Coffee, Colquitt, Columbia, Cook, Dodge, Echols, Effingham, Elbert, Emanuel, Evans, Fulton, Glascock, Glynn, Hancock, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Liberty, Lincoln, Long, Lowndes, McDuffie, McIntosh, Montgomery, Newton, Pierce, Rabun, Richmond, Screven, Taliaferro, Tattnall, Telfair, Thomas, Tift, Toombs, Treutlen, Ware, Warren, Washington, Wayne, and Wheeler.

Individual Assistance can fund individual and family recovery efforts, which may include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of Hurricane Helene.

The following counties were previously approved for Public Assistance following assessments: Banks, Bleckley, Dawson, Decatur, Dooly, Franklin, Gilmer, Grady, Greene Habersham, Hart, Jackson, Jasper, Lamar, Lumpkin, Madison, Mitchell, Monroe, Morgan, Oglethorpe, Pike, Pulaski, Putnam, Stephens, Turner, Twiggs, White, Wilcox, Wilkes, Wilkinson and Worth.

Public Assistance can fund debris removal and emergency work on a public facility and may assist with funding for permanently restoring community infrastructure affected by a federally declared incident. Eligible applicants include state and local government entities and qualified non-profit (PNP) organizations.  

For more information on how to apply for Public Assistance, click here.

How to Apply for IA

There are several ways to apply for Individual Assistance: 

The telephone line is open every day and help is available in most languages. If you use a relay service such as Video Relay Service, captioned telephone or other service, give FEMA your number for that service.

FEMA & SBA Recovery Centers

In response to the impacts of Hurricane Helene, FEMA and the U.S. Small Business Administration (SBA) have established Disaster Recovery Centers (DRCs) and Business Recovery Centers (BRCs) across the state to assist individuals and businesses in their recovery efforts. These centers provide guidance on applying for disaster assistance, including both Individual Assistance (FEMA) and Business Loans (SBA).

Disaster Recovery Centers (DRCs)

Individuals impacted by the disaster can visit the following DRC locations for assistance:

CountyAddressHours of Operation
ApplingAppling County Agricultural Center
2761 Blackshear Highway
Baxley, GA 31513
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
BryanJacob Grant Teen Center
185 Ballpark Rd
Richmond Hill, GA 31324
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
ButtsButts Park & Recreation Building 
(Ernest Biles Youth Center)
576 Ernest Biles Dr.
Jackson, GA 30233
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
ChathamSavannah Technical College
Student Enrichment Center Building
5717 White Bluff Road
Savannah, GA 31405
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
CoffeeThe Atrium 
114 N. Peterson Ave.
Douglas, GA 31533
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
EmanuelSoutheastern Technical College
346 Kite Rd, Bldg 1
Swainsboro, GA 30401
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
JeffersonNational Guard Bid-EOC
1841 Highway 24 West
Louisville, GA 30434
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
LaurensOld West Laurens Middle School
338 West Laurens School Road
Dublin, GA 31021
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
LincolnWalker T. Gymnasium
1962 Rowland-York Dr
Lincolnton, GA 30817
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
Lowndes4434 Forrest Street Extension 
Valdosta, GA 31605
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
McDuffieThomson Depot
111 Railroad Street
Thomson, GA 30824
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
RichmondHUB for Community Innovation
631 Chafee Ave.
Augusta, GA 30904
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
ScrevenScreven County Library
106 S. Community Dr
Sylvania, GA 30467
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
TiftTift County Swimming Pool
202 Baldwin Dr
Tifton, GA 
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
ToombsGA Department of Human Services
162 Oxley Dr
Lyons, GA 30436 
Monday - Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
WashingtonSandersville School Building Authority 
514 North Harris St.
Sandersville, GA 31082
Monday to Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.
WilkesWashington Fire Department
(Training Room)
212 E. Court St
Washington, GA 30673
Monday to Saturday: 8 a.m. - 7 p.m. 
Sunday: 1 p.m. - 6 p.m.

Mobile Disaster Recovery Centers (MDRCs)

CountyAddressHours of Operation
BurkeBurke County Public Library
130 GA 24 South
Waynesboro, GA 30830
Monday, Nov. 25, through Saturday, Dec. 7 
8 a.m. to 7 p.m.
ClinchOld Clinch Middle School (Gym)
28 S Valdosta Rd
Lakeland, GA 31635
Monday, Nov. 25, through Saturday, Dec. 7 
8 a.m. to 7 p.m..
CookCook Farm Service Agency 
204 East 9th St
Adel, GA 31620  
Monday, Nov. 25, through Wednesday, Nov. 27
& Saturday Nov. 30 
8 a.m. to 7 p.m
DodgePublic Safety Building  
440 Legion Dr
Eastman, GA 31023 
Monday, Nov. 25, through Saturday, Dec. 7 
8 a.m. to 7 p.m.

SBA 

Business Recovery Centers (BRCs)

Business owners and individuals can apply for both SBA disaster loans and FEMA Individual Assistance at the following BRC locations:

CountyAddressHours of Operation
BullochEastern Heights Baptist Church
23805 US Hwy 80 E
Statesboro, GA 30461
Monday to Friday: 8 a.m. - 5 p.m. 
Saturday: 10 a.m. - 4 p.m. 
Sunday: Closed
ChathamSavannah Entrepreneurial Center
801 E Gwinnett St
Savannah, GA 31404
Monday to Friday: 8 a.m. - 5 p.m. 
Saturday: 10 a.m. - 4 p.m. 
Sunday: Closed
RichmondCSRA Regional Commission
3626 Walton Way Ext, Suite 1 
Augusta, GA 30909
Monday to Friday: 9 a.m. - 6 p.m. 
Saturday: 9 a.m. - 4 p.m. 
Sunday: Closed

For more information on how to apply for disaster assistance, visit FEMA.gov or contact the U.S. Small Business Administration at SBA.gov.

SBA Portable Loan Outreach Center (PLOC)

In order to meet disaster survivors where they are, the SBA has opened a Portable Loan Outreach Center in Valdosta.

Richmond County
Behind Parker's Kitchen, 4104 Windsor Spring Rd, Hephzibah, GA 30815

  • Hours: Monday to Friday: 9 a.m. - 6 p.m. | Saturday: 9 a.m. - 4 p.m. | Sunday: Closed

Supplemental Nutrition Assistance Program (SNAP) Benefits

D-SNAP

On Oct. 14, 2024, FNS approved the Georgia Department of Human Services (DHS) request to operate Disaster Supplemental Nutrition Assistance Program (D-SNAP) in 50 counties due to the impact of Hurricane Helene that began on Sept. 24, 2024. The state will operate D-SNAP in four (4) phases and this approval is limited to the counties included in the phases. 

Phase 1 will begin today in coastal Georgia and will run through Saturday, Oct. 26, 2024. Future phases will include counties declared by the Federal Emergency Management Agency (FEMA) for Individual and Public Assistance at the time of disaster. 

Phase 2 will begin on Tuesday, Oct. 29, 2024, and will run through Monday, Nov. 4, 2024, excluding Sunday, Nov. 3, 2024. Residents in the following counties may pre-register through D-SNAP Portal Beginning Oct. 26 and end on Monday, Oct. 28, 2024: Bacon, Ben Hill, Berrien, Brantley, Brooks, Camden, Charlton, Clinch, Coffee, Colquitt, Cook, Echols, Glynn, Irwin, Lanier, Lowndes, McIntosh, Pierce, Thomas, Tift, and Ware Counties, on Thursday, Oct. 24, 2024.

Phase 3 will begin on Nov. 7, 2024 and will run through Nov. 14, 2024, excluding Sunday, Nov. 10, and Monday, Nov. 11, 2024. Residents in Burke, Columbia, Glascock, Jefferson, Jenkins, Lincoln, McDuffie, Richmond, Screven, Taliaferro, Warren, and Washington Counties impacted by Hurricane Helene can apply for D-SNAP benefits starting today. 

Phase 4 will begin on Monday, Nov. 18, 2024, and will run through Saturday, Nov. 23, 2024. Residents in Appling, Bulloch, Candler, Dodge, Emanuel, Evans, Jeff Davis, Johnson, Laurens, Montgomery, Tattnall, Telfair, Toombs, Treutlen, Wayne, and Wheeler counties who were impacted may apply for assistance today. Phase 4 is the last phase of the D-SNAP program for Hurricane Helene, and the program will end on Nov. 23, 2024.  

D-SNAP provides temporary food assistance in the form of a one-time payment to low-to-moderate income households who lost income or sustained property damage following a disaster. To qualify for D-SNAP, Georgians must:

  • Live or work in one of the counties declared by FEMA for Individual and Public Assistance at the time of the disaster
  • Not currently receive food assistance through the regular SNAP program
  • Have suffered a disaster-related loss to property or income, including incurring expenses related to the disaster
  • Provide proof of identity for the head of household and authorized representative (if applicable)
  • Meet financial eligibility requirements

Current SNAP recipients are not eligible for D-SNAP and should not apply.

For more information on the program, visit dfcs.georgia.gov/d-snap.

Replacement SNAP

Georgia residents in Hurricane Helene's affected areas who received Supplemental Nutrition Assistance Program (SNAP) benefits in September can report food lost due to power outages related to the Hurricane. To report losses click here.

Disaster Unemployment

How to File for Unemployment Benefits in Georgia

If you’re seeking unemployment assistance, including potential federal Disaster Unemployment Assistance (DUA), here’s what you need to know to get started. The first step is filing a regular state unemployment claim. This information sheet will guide you through setting up an account, filing your claim, and understanding your responsibilities as a claimant. Click Download this pdf file. here for more information.

Report Damages

Should you have damages to your home, business, or any other property, it's important to report them promptly. You can do so by visiting https://damage-assessment-gema-soc.hub.arcgis.com/ and selecting the Report Damage button. Alternatively, you can scan the QR code provided for hassle-free reporting.

Local Emergency Management Agencies

If you need assistance, contact your local Emergency Management Agency. Click here to find the listing of all Georgia EMAs.

Hurricane Response Business Resources

Hurricane Helene left devastating impacts, and businesses like yours have a critical role to play in the recovery efforts. Whether you're a local business or part of a global organization, your support can make a significant difference in helping affected communities rebuild and recover. For real-time updates and emergency resources for business operations across Georgia throughout the impact and recovery of Hurricane Milton and Hurricane Helene, visit https://georgia.org/operations-alert for more information.

Emergency Prescription Assistance Program (EPAP)

EPAP is a federal initiative managed by the Department of Health and Human Services. It provides an efficient way for community pharmacies to process claims for prescription medications, vaccines, limited medical supplies, and durable medical equipment (DME) for individuals from disaster areas declared by the President. To learn more, click here.

Donations 

Monetary

If you'd like to contribute financially to support the individuals in Georgia impacted by Hurricane Helene, we have compiled a list of counties where your donations will be greatly appreciated.

County Foundation/ organizations 
Bryan, Chatham, 
Effingham, Liberty, Long
https://uwce.org/disaster-relief/
Bullochhttps://www.bullochstrong.com 
Colquitt https://secure.givelively.org/donate/united-way-of-colquitt-county/hurricane-helene-relief-fund
Laurenshttps://www.gofundme.com/f/rebuild-dublinlaurens
Lowndes https://feedingsga.org/disaster/
Tift

Mail: United Way of South-Central Georgia
Post Office Box #557 Tifton, Georgia 31794

PayPal: [email protected]

CashApp: $UnitedWayTiftonGa

Georgia Farmershttps://agr.georgia.gov/news/weathered-strong

Report Fraud, Waste, Abuse, or Mismanagement in Disaster Relief Operations

If you, as an applicant or state partner, have knowledge of fraud, waste, abuse, or allegations of mismanagement related to disaster relief operations, you can report it directly to FEMA or the Department of Homeland Security (DHS). You may choose to request confidentiality or submit your complaint anonymously.

How to Report:
  1. FEMA Fraud Branch:
    • Email: [email protected]
    • Fax: (202) 212-4926
    • Mail:
      • FEMA Fraud and Internal Investigation Division
        400 C Street SW
        Mail Stop 3005
        Washington, DC 20472-3005

Additional Resources

Resource ListingsContact InformationAdditional Notes
Georgia Department of Human Services: Division of Aging Services
Essential Needs
https://aging.georgia.gov/ 
866-552-4464
Provides information and services by assisting older individuals, at-risk adults, persons with disabilities, their families and caregivers to achieve safe, healthy, independent and self-reliant lives.
Atlanta Community Food Bankhttp://www.acfb.org/ 
404-892-3333
Serving Metro Atlanta

Food Bank of Northeast Georgia

 

http://www.foodbanknega.org/ 
Athens: 706-354-8191
Clayton: 706-782-0780
Serving Northeast Georgia
America’s Second Harvest of Coastal Georgia

http://www.helpendhunger.org/ 
912-236-6750

 

Serving South Georgia
Golden Harvest Food Bankhttps://goldenharvest.org/ 
Augusta 706-736-1199
Aiken 803-642-2912
Serving North Georgia

Georgia Department of Vital Statistics

 

https://dph.georgia.gov/about-vital-records 
404-679-4702
Information on how to request replacement vital records, fees, and ordering information.
Georgia Legal Services Program
Free civic legal services related to housing, public benefits, healthcare access, farmworker rights, and more; Housing Assistance

https://www.glsp.org/ 
800-498-9469 
To apply for rental assistance through the GA Rental Assistance – Eviction Prevention Initiative, please call 1-844-779-3278 on Monday or Wednesday, 9:00 a.m. until 12:00 noon, except holidays.

 

Intake for Rental Assistance/Eviction Prevention applications may end before noon depending on call volume.

 

American Red Cross
Essential Needs
https://www.redcross.org/Financial assistance for households that need extra help in the long-term. Grants for community-based recovery services. Mental health services.
Georgia Department of Community Affair
Housing

https://www.georgiahousingsearch.org/ 
877-428-8844

 

 

Providing Georgians with access to rental housing opportunities. The dynamic search options allow you to find affordable, accessible and market-rate housing.

 

United Way of Greater Atlanta 
Essential Needs

https://www.unitedwayatlanta.org/

 

Search online by zip code or city or category for services available. 
United Way 211 of Northeast Georgiahttp://www.navigateresources.net/uwng/ 
706-543-5254
Search online by zip code or city or category for services available. 
United Way 211 of the Coastal Empire
Essential Needs

https://www.uwce.org/211-2/ 
912-651-7700                                 

 

Search online by zip code or city or category for services available. 
United Way of the CSRA
Essential Needs
Search online by zip code or city or category for services available. 

http://211csra.org/ 
706-826-1495

 

Serving Richmond, Columbia, Burke, Lincoln, Wilkes, Taliaferro, Glascock, and communities in Warren, Jefferson, Emanuel, Jenkins, and McDuffie counties.

Georgia USDA Rural Development: Single Family Housing – mortgages and loans. 

Agricultural Aid - information on possible programs available to farmers, meat processors, rural residents

https://www.rd.usda.gov/ga 
800-338-5975 or 
706-546-2162
TDD: 706-456-2034

 

 

Low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 
Just People Housing; Disabled Community

https://www.justpeople.org/ 
770-441-1188

 

Housing for people with limited income who are developmentally disabled, mentally ill or have a head injury who need a home, providing safe, friendly and affordable housing. 
CaringWorks
Housing; Essential Needs
http://www.caringworksinc.org/ 
404-371-1230
Care is carefully tailored to each client, respecting their dignity and seeing their inherent potential for success.
Avita Community Partners 
Housing; Essential Needs

http://www.avitapartners.org/ 
800-525-8751
24-HOUR Crisis Line 800-715-4225

 

 

For individuals and families in Northeast Georgia experiencing the disabling effects of mental illness, developmental disabilities, and addictive diseases. 
Walton Foundation for Independence
Housing; Essential Needs

https://www.waltonfoundation.net/ 
706-724-6262

 

 

Serving Richmond, Columbia, Burke, Emmanuel, Glascock, Hancock, Jefferson, Jenkins, Johnson, Lincoln, McDuffie, Screven, Taliaferro, Washington, Warren, and Wilkes Counties
Georgia Vocational Rehabilitation Agency
Access and Functional Needs and Disability Services
https://gvs.georgia.gov/ 
844-367-4872
Helps eligible individuals with physical and/or mental disabilities obtain and/or maintain employment.
Georgia Department of Labor 
Disaster Unemployment Assistance (DUA) may be able to provide assistance to those that lost their job or self-employed and were affected by a disaster.

https://dol.georgia.gov/ 
To find additional information on DUA and the GDOL career center locations, visit dol.georgia.gov or call the GDOL toll-free at 1-877-709-8185. 

 

 

Individuals in the authorized counties who were directly affected by the severe storms must first apply for regular unemployment insurance on the Georgia Department of Labor (GDOL) website or in-person at any GDOL career center. 
Georgia Collaborative
Crisis Counseling
https://www.georgiacollaborative.com/ 
Crisis Hotline: 800-715-4225
Whole-health, person-centered and culturally sensitive support and services.
Georgia Suicide & Crisis Hotlines
Crisis Counseling; Immediate Crisis Intervention

https://findahelpline.com/ 
Call or Text – 1-800-784-2433 

 

When you feel you can’t go on… please call/text or visit SuicideHotlines.com
Unison Behavioral Health
Behavioral health and developmental disability services to persons in Coffee, Atkinson, Bacon, Pierce, Ware, Clinch, Charlton, and Brantley counties

https://unisonbehavioralhealth.com/ 
800-342-8168                                               

 

 

Serving Coffee, Atkinson, Bacon, Pierce, Ware, Clinch, Charlton, and Brantley residents